FREQUENTLY ASKED QUESTIONS

HOW LONG DOES SHIPPING TAKE?

Please allow an estimated 5–9 business days for your order to arrive. This includes 1–2 business days for preparation and another 4–7 business days for delivery after dispatch. Shipping is free, and every package includes full tracking.
WHERE DO ORDERS SHIP FROM?

Danny & Mary partners with international fulfillment providers to ship orders directly from our network in Asia.

Our authorized US return center is located at:

3450 NW 115th Ave, Doral, FL 33178, United States
WHAT IS YOUR RETURN POLICY?

You have 30 days from the date you receive your order to return any item, with no explanation required. For complete details and instructions, please refer to our Returns & Refund Policy page.
HOW DO I TRACK MY ORDER?

Your tracking link will arrive by email within 24 hours of shipment. Open the link to check your package’s progress as it makes its way to your door.
WHAT PAYMENT METHODS DO YOU ACCEPT?

You can complete your purchase with Visa, Mastercard, Maestro, American Express or UnionPay. We also support Apple Pay, Google Pay and Shop Pay.
HOW CAN I CONTACT YOU?

Our customer care team is available by email at support@dannyandmary.com or by phone at +1 (315) 716-0458.

Customer Service Hours (EST):
Monday–Friday: 9:00 AM–5:00 PM
Saturday–Sunday: 9:00 AM–1:00 PM

CONTACT US

Available from Monday to Friday, 9am to 5pm. Available on Saturday and Sunday from 9am to 1pm.